Terms and Conditions

Last updated: February 2026

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and VoxIt Media Consulting AB, a company registered in Sweden with organization number 559316-5862, operating the FINOVO platform ("FINOVO", "we", "us", or "our").

By accessing or using the FINOVO platform, mobile applications, or any related services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree, please do not use our Service.

2. Description of Service

FINOVO provides an AI-powered accounting and financial management platform that includes:

  • Automated receipt and invoice processing using artificial intelligence
  • Bank transaction import and reconciliation
  • Expense tracking and categorization
  • Financial reporting and analytics
  • Export functionality for accounting software integration
  • Multi-user access with role-based permissions

3. Account Registration

3.1 Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms. If registering on behalf of a company, you represent that you have authority to bind that entity.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must immediately notify us of any unauthorized access or security breach.

3.3 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update this information to keep it accurate.

4. Subscription and Payment

4.1 Subscription Plans

FINOVO offers various subscription plans with different features and pricing. Details are available on our website. We reserve the right to modify pricing with 30 days' notice.

4.2 Billing

Subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in these Terms.

4.3 Free Trial

We may offer free trials. At the end of the trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or to violate any laws
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Reverse engineer, decompile, or disassemble the Service
  • Use the Service to process data for third parties without authorization
  • Resell or redistribute the Service without written permission
  • Upload fraudulent, misleading, or intentionally incorrect financial data

6. Intellectual Property

6.1 Our Rights

FINOVO and its licensors retain all rights, title, and interest in the Service, including all software, designs, text, graphics, and other content. The FINOVO name, logo, and related marks are our trademarks.

6.2 Your Content

You retain ownership of all data, documents, and content you upload to the Service ("Your Content"). You grant FINOVO a limited license to process, store, and display Your Content solely to provide the Service to you.

7. AI and Automated Processing

Our Service uses artificial intelligence to extract and categorize data from your documents. While we strive for accuracy, AI-processed data may contain errors. You are responsible for reviewing and verifying all extracted data before using it for official accounting purposes.

FINOVO is not a licensed accounting firm and does not provide professional accounting advice. The Service is a tool to assist with bookkeeping; you remain responsible for the accuracy of your financial records.

8. Data Protection

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. For business customers processing personal data, our Data Processing Agreement applies.

9. Service Availability

We aim to maintain high availability but do not guarantee uninterrupted access. We may suspend the Service for maintenance, updates, or security reasons. We will provide reasonable notice when possible.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • FINOVO IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES YOU PAID IN THE PRECEDING 12 MONTHS
  • WE ARE NOT RESPONSIBLE FOR ERRORS IN AI-EXTRACTED DATA OR YOUR RELIANCE ON SUCH DATA

11. Indemnification

You agree to indemnify and hold harmless FINOVO, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Termination

12.1 By You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.

12.2 By Us

We may suspend or terminate your account for violation of these Terms, non-payment, or if required by law. We will provide notice except in cases of severe violations.

12.3 Effect of Termination

Upon termination, your right to use the Service ceases. You may export your data before termination. We will retain your data for 90 days post-termination, after which it will be deleted.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of Sweden, without regard to conflict of law principles. Where you are located in Zambia, the mandatory consumer-protection and data-protection provisions of Zambian law, including the Zambia Data Protection Act, No. 3 of 2021, shall additionally apply and are not waived by this clause.

13.2 Arbitration

Any disputes arising from these Terms shall be resolved through binding arbitration administered by the Arbitration Institute of the Stockholm Chamber of Commerce, unless you are a consumer entitled to bring claims in your local courts.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through the Service at least 30 days before taking effect. Continued use after changes constitutes acceptance of the new Terms.

15. General Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and FINOVO.
  • Severability: If any provision is found unenforceable, other provisions remain in effect.
  • Waiver: Failure to enforce a right does not waive that right.
  • Assignment: You may not assign these Terms without our consent.

16. Contact Information

For questions about these Terms: