Trust & Security

Trust Center

Your financial data deserves the highest level of protection. Learn how FINOVO keeps your information secure and compliant.

Enterprise-Grade Security

End-to-End Encryption

AES-256 encryption at rest, TLS 1.3 in transit. Your data is encrypted before it leaves your device.

Multi-Factor Authentication

Secure your account with TOTP-based MFA, backup codes, and hardware key support.

EU Data Residency

All data stored in EU-based data centers with redundancy across multiple availability zones.

Access Controls

Role-based permissions (RBAC) ensure users only access what they need. Full audit logging.

99.9% Uptime SLA

Enterprise SLA with guaranteed uptime, automatic failover, and 24/7 monitoring.

Regular Audits

Annual penetration testing, vulnerability assessments, and third-party security audits.

Compliance & Certifications

GDPR

Compliant

Full compliance with EU General Data Protection Regulation

SOC 2 Type II

In Progress

Security, availability, and confidentiality controls audit

ISO 27001

Planned 2025

Information security management system certification

PCI DSS

Compliant

Payment card data security through certified processors

How We Handle Your Data

Where is my data stored?

All data is stored in EU-based data centers (primarily Sweden and Germany) operated by certified cloud providers. We maintain data residency within the EU unless you explicitly authorize otherwise.

Who can access my data?

Only you and authorized users in your organization can access your data. FINOVO staff access is strictly controlled, logged, and limited to technical support with your consent. We never sell or share your data with third parties for marketing.

How long is my data retained?

Financial records are retained for 7 years to comply with accounting regulations. You can request data export or deletion at any time. Upon account closure, data is deleted within 90 days, except where legally required to retain.

Is my data used to train AI?

No. Your financial documents and data are never used to train our AI models. Our document extraction AI is pre-trained on synthetic and licensed datasets. Your data remains private and is only processed to provide you with our services.

What happens if there is a breach?

We have a comprehensive incident response plan. In the unlikely event of a breach, affected customers will be notified within 72 hours as required by GDPR. We carry cyber insurance and maintain a dedicated security team.

Report a Security Issue

Found a vulnerability? We appreciate responsible disclosure. Report security issues to our team for investigation.

[email protected]